You have the option of returning your order to us within two weeks, provided it is undamaged and ideally still in its original packaging. You will be responsible for the return shipping costs.

To revoke your consent, please use the following address: Present Stories Mehringdamm 64 10961 Berlin

Once we have received and inspected the package, the purchase amount will be refunded. If you would like to exchange a product or make a complaint due to a fault, you can find more information in the Right of Withdrawal section.

If you want to exchange your order because you want a different size or color, that's no problem at all. You have 14 days to return your order after you receive it.

Make sure the item is unused and in its original packaging. Use sturdy packaging for shipping to avoid damage to the product. Don't forget to include a note with the size or color you want.

Simply take the package to the nearest post office and once we have received and checked it, we will send you the product in the new size or color.